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Our Managing Director, Ram Moetamedi, reflects on managing a business and supporting customers through COVID-19 and beyond in 2021.

Are you unsure about the right broadband package for you? The wrong broadband can limit the operations of your business but whether you work from home, run a small office, or are looking to increase your network capacity there is a solution for you.

Cloud services are cost-effective, flexible, and secure platforms that allow multiple users to access data and documents in real-time. The platform works entirely digitally and remotely and is favoured by businesses as a useful tool when switching to hybrid working. Cloud platforms allow work to be done anywhere, anytime making it easy to work in the office and at home.

Is your business running on outdated technology? Outdated technology can harm a business and make it less competitive against businesses that invest in the latest hardware. This is why every business needs to consider a 5-year lifecycle of IT hardware.

Businesses need support with their IT, no matter their size. Remote IT engineers are a cost-effective way for a business to get expert support engineers to help with day-to-day issues and infrastructure maintenance.

Efficient customer interactions are essential to any business, but many are using several services to manage their contact centre. A cloud-based system can bring all of these systems together into one simple platform.

Working from home has presented several challenges for people across the country – improve the quality of your phone calls while working remotely with these simple steps.

“9 out of 10 consumers want an omnichannel experience with seamless service between communication methods” – UC Today

Whether your employees are working from the office or remotely, it is important to ensure that your business data is secure. Here are 5 simple ways to protect your business online.

A disaster recovery plan and business continuity plan work in synergy in the event of a major outage to keep your business running. Have you got both in place?