The way businesses utilise mobile is evolving. The development of handsets from a traditional mobile or blackberry up to the latest smartphone means mobiles are no longer only useful for calls but can be used for connectivity across IT hardware and as a hosted softphone.
With the 2025 PSTN switch off fast approaching, businesses are looking for alternatives to the traditional phone line.
Are you comfortable with your marketing messages being lost in over-filled inboxes? Have you considered SMS for your business? SMS messaging can improve customer service levels, customer retention, increase sales leads and more.
In October 2020 UK IT Networks acquired southern-based IT Support company SeaBro IT & Communications Ltd, bringing their team and customers under one roof.
In March 2021, UK IT Networks were certified against ISO 9001 and ISO 27001 standards from a UKAS accredited provider.
AuditWise is a cloud-based auditing platform that enables a user to score and assess anything, from agent calls to hardware. The platform allows users to create bespoke scorecards to evaluate any area of the business, thus highlighting any spaces for improvement. The system can be managed by the purchaser, allowing for full independent control of the software.
In May 2020 BT pledged £12 billion to support a full-fibre roll out across the UK. This investment was encouraged by the Government’s manifesto promise to bring full-fibre and gigabit-capable broadband to every home and business across the UK by 2025. Copper Line (ASDL) will no longer be in use and instead replaced by the full-fibre rollout. With this change to come in the near future, now is the perfect time to review the connectivity options available for your business.