Virtual Analytics Platform
8×8 Virtual Office phone system offers extensive historical and real-time data that helps company executives and managers understand overall system usage and call quality performance.
Virtual Office Analytics is a robust suite of web-based tools that provide enterprise-level analytics and democratization of information that can be used to make highly informed business decisions. This suite of services deliver easy-to-use, customizable, and rapid insights into historical and real-time information associated with all extensions and devices in an organization’s Virtual Office phone system. Granular details are available from a highly-scalable data platform and can be viewed in a graphical or tabular format on any device. You can also export many reports into Excel or CSV for further evaluation and archiving