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IT Support and Services

Providing affordable, pro-active IT Support for Medium Businesses backed by trained IT professionals.

IT Support from UK IT Networks

Having an in-house IT team can be beneficial for short-term problems but it can also be costly investing in a team and technology. This is where outsourcing your IT support with a knowledgable IT support company comes in.

 

At UK IT Networks, our specialist IT support engineers form partnerships, integrating into your team, and working alongside your IT support to assist with remote and onsite issues, 24/7 IT infrastructure monitoring, and server management.

Annual Remote Support Issues

Cover for all staff members within the company includes; PCs and notebooks, as well as servers with 24/7 monitoring.

Out of Hours Support

On-site and out of hours support and visits come with a reduced rate.

Hardware and Software

Discounted rates on selected business-grade AV Software, Hardware and Cloud services.

Optional Inclusive Site Visits

Inclusive visits and/or out of hours coverage (optional add-on).

Included

Partially Included

IT Support 60
£199

Per Month

(Annual Commitment)

Get Started
IT Support 120
£299

Per Month

(Annual Commitment)

Get Started
IT Support 240
£499

Per Month

(Annual Commitment)

Get Started
Annual Remote Support Issues

60

120

240

Reduced Callouts

Out of Hours Remote Support

Reduced Rate on AV Software, Hardware and Cloud Services

Optional Inclusive Site Visits

View more plans

IT Support 60
£199

Per Month

(Annual Commitment)

Get Started

Included

Partially Included

Annual Remote Support Issues

60

Reduced Callouts

Out of Hours Remote Support

Reduced Rate on AV Software, Hardware and Cloud Services

Optional Inclusive Site Visits

Product Resources

Browse our resources for more information about IT Products and Services

Download PDF

Download our PDF to explore our IT Support Packages.

Download

Case Study

Read our case study to discover how we supported Jepco with our IT Support Packages.

Case Study

Watch Video

Watch our video to discover more about our IT Support Packages.

Watch Video

Frequently Asked Questions

Can you speak to third party vendors on our behalf?
What’s the difference between backups and disaster recovery?
Are you contactable 24/7?
Can I choose ad-hoc support?
Do UK IT Networks offer monthly support agreements?
Can you speak to third party vendors on our behalf?

Our dedicated engineers will liaise with all of your hardware and software vendors to ensure the issues are resolved swiftly allowing you to focus on the more important issues of your business.

What’s the difference between backups and disaster recovery?

Backups are generally performed daily to prevent any loss of company data, normally to a single location point. Disaster recovery is planning for a likely event where a full system recovery is paramount, which outlines recovery time and processes to allow your business to continue.

Are you contactable 24/7?

Every business needs that extra peace of mind knowing that their IT system are managed throughout the day and night. Therefore, we recommend our optional 24/7 service (including weekends and bank holidays) to help guarantee any issues raised can be swiftly resolved.

Can I choose ad-hoc support?

Ad-hoc is a cost-effective way to get the support you need without the commitment of a contract. Ad-hoc support is ideal for smaller companies who would like to pay as you go.

Do UK IT Networks offer monthly support agreements?

We offer a range of IT Support packages which include remote support within a 4-hour response time and proactive monitoring of all of your IT systems which allows our engineers to prevent problems before they occur. We will also provide you with a dedicated account manager. All of our packages cover servers, PCs, mobile devices, and phones systems. Additional on-site options can be added to any package.

Why UK IT Networks?

Knowledgeable and Responsive Staff
Dedicated Personable Account Managers
24/7/365 UK-Based Customer Support
Flexible, Scalable Business Solutions

Contact Us

Customers Who Trust Us

We have always found that UK IT Networks will go the extra mile to resolve issues and combining our IT services under one umbrella makes our communication more efficient.

“With 8×8, our employees can all talk to each other across different sites at the click of a button. UK IT Networks are proactive when responding to issues – problems are resolved quickly and efficiently.”

“Great customer services and account management with a great range of services available for all communications requirements. They grow with your requirements with no restrictions. Simply a great company to deal with.”

“First class from start to finish, I explained my requirements and was given a choice of speeds and services, along with the prices of each. All came through to sign off and installation dates were provided.”

“We recently moved our NGN Platform into the control of UK IT Networks, this has been a great move for our company. Not only has this saved us money on our existing setup but will continue to save us money as we move forward with them.”

“As a busy office products company who takes over 100 telephone orders per day UK IT Networks are a vital supplier. Their pricing is very competitive but much more important to us is the level of customer services that they provide, world-class, fast efficient and friendly.”

“We have formed strong professional relationships with UK IT Networks and, in an age where call centres prevail, it is refreshing to know who you are talking to and with a company who truly understands your organisation and its particular challenges.”

“Partnering with UK IT Networks has meant that communications between our sites are now seamless and most importantly, their expert account management team are on hand anytime we need them to help us make the most out of the hosted phone system they have supplied us with.”

“Since using UK IT Networks we have seen a huge difference in the levels of efficiency within our internal operations causing us to see a higher level of performance all round. We are incredibly pleased with the service we get and I would definitely recommend them.”

Our Values

Approachable | Dedicated | Accountable | Professional | Trustworthy

UK IT Networks