Let us focus on your IT so you can focus on your business.
No matter what kind of contract you sign up to, we ensure our customers are provided with the best quality of service.
Following on from your sign up process and approval from our technical managers, we will send you a tailored welcome pack, including information on how to get started. If you need help at any point, our team will be on the other line to help at all times.
With our fast response time, you can leverage our team of support technicians for all of your business’s technical support needs. We can guarantee that you will have 24/7 support from our team of experts no matter what.
Our dedicated engineers will liaise with all of your hardware and software vendors to ensure the issues are resolved swiftly allowing you to focus on the more important issues of your business.
Backups are generally performed daily to prevent any loss of company data, normally to a single location point. Disaster recovery is planning for a likely event where a full system recovery is paramount, which outlines recovery time and processes to allow your business to continue.
Every business needs that extra peace of mind knowing that their IT system are managed throughout the day and night. Therefore, we recommend our optional 24/7 service (including weekends and bank holidays) to help guarantee any issues raised can be swiftly resolved.
Ad-hoc is a cost-effective way to get the support you need without the commitment of a contract. Ad-hoc support is ideal for smaller companies who would like to pay as you go.
We offer a range of IT Support packages which include remote support within a 4-hour response time and proactive monitoring of all of your IT systems which allows our engineers to prevent problems before they occur. We will also provide you with a dedicated account manager. All of our packages cover servers, PCs, mobile devices, and phones systems. Additional on-site options can be added to any package.