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SMS/MMS Text Platform

Send and receive marketing and notification SMS and MMS messages with our self-service platform

SMS/MMS Messaging

Our SMS/MMS marketing and notification solution offers a self-service platform to send and receive SMS/MMS messages directly to your contacts creating opportunities for customer acquisition, notifications and brand promotion.

 

Our full reporting suite gives you access to data to analyse the results of your SMS/MMS campaigns using UK-only texting paths to ensure accuracy.

Cost-Effective

We offer a flat-rate, low priced pence per SMS across UK paths with an easy to use platform to manage your campaigns.

Marketing Messages

Send personalised marketing communications to your leads to promote new products and services.

Surveys and Feedback

Increase survey and feedback response rates with real-time SMS/MMS messaging to improve customer service levels and drive brand innovation.

Security and Fraud Prevention

Use mobile to reduce the cost of security and fraud prevention such as SMS authentication and usage abroad alerts.

Customer Service Communications

Key messages such as account status notifications can be delivered directly to your customers on the move providing near real-time responses.

High Open Rate

Messages are more likely to be read than email correspondence as SMS open rates are higher than 97%.

How can we help you?

Below you will find the answers to the questions we get asked most frequently about. If you can’t find the answer you are looking for please contact us.

Questions about SMS Text Platform

What reporting is available?

We offer reporting within our SMS platform as standard as we believe it’s an important aspect for our customers to know which SMS’ are delivered, removing them and additional cost moving forward.

What other services can be integrated into the SMS platform?

Currently we have our QA platform already integrated into our SMS platform to provide comprehensive surveys to our customers and calibration against agent insight. HLR lookup is another service that is available within the SMS platform allowing customers to check numbers are active prior to texting them.

Is my information secure?

In line with our ISO27001 security standards all customer information is securely stored within our partnering data centres. Access is restricted based upon role to facilitate supporting your business.

How quickly can an SMS platform be setup?

An SMS platform can be setup and readily available within 3 working days from point of order.

How do you bill for SMS?

Text messages are generally billed via payment in advance. We can invoice monthly for your SMS sent the previous month however this is subject to a satisfactory credit check and may involve validation.

How can text messages route back to us on your platform?

We can provide multiple ways to facilitate your text requirements. Including a dedicated short-code, a shared short-code or a long number, depending on your preference.

Do you provide ‘grey routes’ or international routing?

We will only use UK paths to deliver SMS for our customers as it’s the only way to provide a guaranteed quality of service and comprehensive reporting?

Can you accommodate a bespoke change to your SMS platform?

Our SMS platform has been built by another company within our group. Therefore, development is always an option for clients depending on availability and costs.

Can we text international and premium numbers?

International and premium numbers are barred from our SMS platforms as this is often associated to fraudulent activity. If you have a requirement for either of these options, there is a comprehensive validation process which we ask you undertake.

Can’t find what you’re looking for?

SMS/MMS Messaging

Send simple SMS/MMS messages as part of your marketing campaigns with an easy-to-use interface.

Pricing options for SMS Text Platforms and related products.

HLR Validation Look Up

From 0.95 pence per check

Instant HLR Lookup Results

Remove Incorrect or Disconnected Numbers

Identify Number's Network

Easy Integration via HLR Lookup API

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SMS Via API

From 3 pence per SMS

No need to purchase credits in advance*

Comprehensive reporting

Open API to connect

UK routes only to guarantee delivery

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Shared Short Codes

Inclusive

Free Keyword with Account

Memorable 5 Digit Short Code Options

High Keyword Availability

Comprehensive Short Code Campaign Reporting

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* Existing customers only

Technology built for your business

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Internet
Inbound
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Analytics

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“With 8×8, our employees can all talk to each other across different sites at the click of a button. UK IT Networks are proactive when responding to issues – problems are resolved quickly and efficiently.”

“Great customer services and account management with a great range of services available for all communications requirements. They grow with your requirements with no restrictions. Simply a great company to deal with.”

“First class from start to finish, I explained my requirements and was given a choice of speeds and services, along with the prices of each. All came through to sign off and installation dates were provided.”

“We recently moved our NGN Platform into the control of UK IT Networks, this has been a great move for our company. Not only has this saved us money on our existing setup but will continue to save us money as we move forward with them.”

“As a busy office products company who takes over 100 telephone orders per day UK IT Networks are a vital supplier. Their pricing is very competitive but much more important to us is the level of customer services that they provide, world-class, fast efficient and friendly.”

“We have formed strong professional relationships with UK IT Networks and, in an age where call centres prevail, it is refreshing to know who you are talking to and with a company who truly understands your organisation and its particular challenges.”

“Partnering with UK IT Networks has meant that communications between our sites are now seamless and most importantly, their expert account management team are on hand anytime we need them to help us make the most out of the hosted phone system they have supplied us with.”

“Since using UK IT Networks we have seen a huge difference in the levels of efficiency within our internal operations causing us to see a higher level of performance all round. We are incredibly pleased with the service we get and I would definitely recommend them.”

Our Partners

Working with established UK partners to deliver industry-leading services.

Our Values

Approachable | Dedicated | Accountable | Professional | Trustworthy

UK IT Networks