Efficient customer interactions are essential to any business, but many are using several services to manage their contact centre. A cloud-based system can bring all of these systems together into one simple platform.

Employee performance is a key driver in discovering why hybrid working is still beneficial for employers and their business even as we move out Covid-19 lockdown. Research by the BBC – 43 out of 50 top UK companies will continue hybrid working even after lockdown restrictions ease. However, with an increasingly flexible workplace comes the […]

Virtual numbers are fast becoming a superior alternative to traditional landline phones. With the PSTN switch-off approaching, businesses now should look to move to a VoIP system utilising the many advantages that a virtual number can bring.

The way businesses utilise mobile is evolving. The development of handsets from a traditional mobile or blackberry up to the latest smartphone means mobiles are no longer only useful for calls but can be used for connectivity across IT hardware and as a hosted softphone.

Most modern businesses rely on IT systems to operate, so why not have an IT support package to resolve issues quickly when they arise? Read our list of answers to common objections.

With the 2025 PSTN switch off fast approaching, businesses are looking for alternatives to the traditional phone line.

Are you comfortable with your marketing messages being lost in over-filled inboxes? Have you considered SMS for your business? SMS messaging can improve customer service levels, customer retention, increase sales leads and more. 

In October 2020 UK IT Networks acquired southern-based IT Support company SeaBro IT & Communications Ltd, bringing their team and customers under one roof.

In March 2021, UK IT Networks were certified against ISO 9001 and ISO 27001 standards from a UKAS accredited provider.

How switching to a new broadband provider resolved Clogau Gold’s connectivity issues and a breakdown in communications with a previous provider.