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08Mar 2021
IT Support Services for Business

Why Your Business Needs an IT Support Package

by Fraser Saunders

Businesses need support with their IT, no matter their size. Remote IT engineers are a cost-effective way for a business to get expert support engineers to help with day-to-day issues and infrastructure maintenance.

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01Mar 2021

Thousands of Small/Medium Businesses are Switching to Cloud Contact Centres – Here’s Why You Should Too

by Fraser Saunders

Efficient customer interactions are essential to any business, but many are using several services to manage their contact centre. A cloud-based system can bring all of these systems together into one simple platform.

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18Feb 2021
business it support packages

Improve Your Home Working Phone Calls with These Simple Steps

by Fraser Saunders

Working from home has presented several challenges for people across the country – improve the quality of your phone calls while working remotely with these simple steps.

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01Feb 2021

How Technology Supports Multichannel Customer Service

by Amy Helliwell

“9 out of 10 consumers want an omnichannel experience with seamless service between communication methods” – UC Today

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18Jan 2021

5 Simple Ways to Boost Your Cyber Protection while Working From Home

by Fraser Saunders

Whether your employees are working from the office or remotely, it is important to ensure that your business data is secure. Here are 5 simple ways to protect your business online.

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29Dec 2020
Group of business leaders discussing business continuity and disaster receovery

5 Areas You Need to Cover with Your Business Continuity Plan

by Fraser Saunders

A disaster recovery plan and business continuity plan work in synergy in the event of a major outage to keep your business running. Have you got both in place?

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17Nov 2020

Manging your remote workforce

by Amy Helliwell

“Over 82% of company leaders are planning to allow their employees to work remotely in some capacity.”

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UK IT Networks