Efficient customer interactions are essential to any business, but many are using several services to manage their contact centre. A cloud-based system can bring all of these systems together into one simple platform.
Working from home has presented several challenges for people across the country – improve the quality of your phone calls while working remotely with these simple steps.
“9 out of 10 consumers want an omnichannel experience with seamless service between communication methods” – UC Today
Whether your employees are working from the office or remotely, it is important to ensure that your business data is secure. Here are 5 simple ways to protect your business online.
A disaster recovery plan and business continuity plan work in synergy in the event of a major outage to keep your business running. Have you got both in place?