Read Our Case Studies

08Apr 2024

Revolutionising Quality Assurance in Recruitment

by Jess Parry

In the competitive world of recruitment, maintaining high-quality interactions with both clients and candidates is paramount. Hunter Philips, a global recruitment specialist in renewable energy, recognised the need to enhance its service quality to improve placement success rates and client satisfaction. The introduction of AuditWise transformed their operations, leading to significant improvements in efficiency, candidate […]

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13Jul 2023

AuditWise Enhances QA Efficiency and Boosts Agent Engagement for a Utility Company

by Jess Parry

The Utilities industry is an increasingly competitive environment in which operational excellence, regulatory compliance and outstanding customer service are all essential. In this case study we examine our customer’s business transformation journey and how they were able to optimise operational processes and elevate performance with AuditWise as their QA tool. As one of the leading […]

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19Oct 2021

Business Mobile: New Millennia

by UK IT Networks

New Millennia provide a one-stop-shop for recruitment funding and payroll services, built exclusively for businesses. Their back-office solution handles payroll, invoicing, credit control, contractual paperwork, and all legal disputes, giving customers the freedom to concentrate on generating new business and fulfilling client requirements. New Millennia operates from Manchester but have a presence across the UK. […]

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06Oct 2021

Customer Service Week: Alex Jones

by UK IT Networks

Alex Jones joined the support team at UK IT Networks as a Customer Service Executive in 2015. Alex had just moved into the area and applied for the job after seeing the advert online, “this was the first job I applied for when I decided to relocate from Sheffield.” Day to day, Alex’s job involves […]

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20Sep 2021

IT Services: Jackson’s Art Supplies

by UK IT Networks

Founded in 2000, Jackson’s Art Supplies offers a vast range of the finest art materials, supplying artists all over the world with the materials they need to realise their creative potential. Based in London, with distribution and operations in Gloucester, Jackson’s supply over 45,000 different product lines, shipping to over 165 countries globally, 7 days […]

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07Sep 2021

National Coding Week: Matt Ellis

by UK IT Networks

How did you get started in coding? Matt joined the team in November 2016 as our Junior Web Developer after completing an apprenticeship in IT Functional Skills the year before at a different firm. During his apprenticeship, Matt would learn development and design, including the beginnings of the HTML, CSS and JavaScript language. Once Matt […]

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02Aug 2021

Hosted Phone System: Broxap Street Furniture

by UK IT Networks

Broxap Street Furniture is a family-owned business specialising in the design, manufacture and installation of outdoor seating; bollards; bins and planters; shelters, canopies and walkways; cycle parking; timber playgrounds; sports and outdoor gym equipment. It includes the brands Hand Made Places, Stadia Sports, Sunshine Gym and bollards.co.uk which all operate from a six-acre production and […]

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07Jul 2021

IT Support: JEPCO

by UK IT Networks

JEPCO is a family-run business set in South Lincolnshire. Established in 1946 by Major John E Piccaver, JEPCO’s mission is to deliver exciting, vibrant, and innovative products to an eager nation. By 1988, JEPCO had become an established pioneer in the production of salad leaves. The family business has been passed down two generations and […]

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17Jun 2021

Partnering with Gamma

by UK IT Networks

What is your role at Gamma? Nicole is a Business Development Executive at Gamma having started as a Business Account Manager 3 years ago. Her role in the partnership with UK IT Networks is the first point of contact for account queries however she also deals with other queries across the business. Nicole’s day to […]

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17Jun 2021

UK IT Networks Apprentice: Ashlie Dean

by UK IT Networks

Ashlie made the right choice when she opted for an apprenticeship with UK IT Networks, their continued training and support has enabled her to thrive in the financial field

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