Our SMS/MMS marketing and notification solution offers a self-service platform to send and receive SMS/MMS messages directly to your contacts creating opportunities for customer acquisition, notifications and brand promotion.
Our full reporting suite gives you access to data to analyse the results of your SMS/MMS campaigns using UK-only texting paths to ensure accuracy.
We offer a flat-rate, low priced pence per SMS across UK paths with an easy to use platform to manage your campaigns.
Send personalised marketing communications to your leads to promote new products and services.
Increase survey and feedback response rates with real-time SMS/MMS messaging to improve customer service levels and drive brand innovation.
Use mobile to reduce the cost of security and fraud prevention such as SMS authentication and usage abroad alerts.
Key messages such as account status notifications can be delivered directly to your customers on the move providing near real-time responses.
Messages are more likely to be read than email correspondence as SMS open rates are higher than 97%.
Below you will find the answers to the questions we get asked most frequently about. If you can’t find the answer you are looking for please contact us.
We offer reporting within our SMS platform as standard as we believe it’s an important aspect for our customers to know which SMS’ are delivered, removing them and additional cost moving forward.
Currently we have our QA platform already integrated into our SMS platform to provide comprehensive surveys to our customers and calibration against agent insight. HLR lookup is another service that is available within the SMS platform allowing customers to check numbers are active prior to texting them.
In line with our ISO27001 security standards all customer information is securely stored within our partnering data centres. Access is restricted based upon role to facilitate supporting your business.
An SMS platform can be setup and readily available within 3 working days from point of order.
Text messages are generally billed via payment in advance. We can invoice monthly for your SMS sent the previous month however this is subject to a satisfactory credit check and may involve validation.
We can provide multiple ways to facilitate your text requirements. Including a dedicated short-code, a shared short-code or a long number, depending on your preference.
We will only use UK paths to deliver SMS for our customers as it’s the only way to provide a guaranteed quality of service and comprehensive reporting?
Our SMS platform has been built by another company within our group. Therefore, development is always an option for clients depending on availability and costs.
International and premium numbers are barred from our SMS platforms as this is often associated to fraudulent activity. If you have a requirement for either of these options, there is a comprehensive validation process which we ask you undertake.
Send simple SMS/MMS messages as part of your marketing campaigns with an easy-to-use interface.
From 0.95 pence per check
Instant HLR Lookup Results
Remove Incorrect or Disconnected Numbers
Identify Number's Network
Easy Integration via HLR Lookup API
From 3 pence per SMS
No need to purchase credits in advance*
Comprehensive reporting
Open API to connect
UK routes only to guarantee delivery
Inclusive
Free Keyword with Account
Memorable 5 Digit Short Code Options
High Keyword Availability
Comprehensive Short Code Campaign Reporting
* Existing customers only
“We have always found that UK IT Networks will go the extra mile to resolve issues and combining our IT services under one umbrella makes our communication more efficient.”
“With 8×8, our employees can all talk to each other across different sites at the click of a button. UK IT Networks are proactive when responding to issues – problems are resolved quickly and efficiently.”
“Great customer services and account management with a great range of services available for all communications requirements. They grow with your requirements with no restrictions. Simply a great company to deal with.”
“First class from start to finish, I explained my requirements and was given a choice of speeds and services, along with the prices of each. All came through to sign off and installation dates were provided.”
“We recently moved our NGN Platform into the control of UK IT Networks, this has been a great move for our company. Not only has this saved us money on our existing setup but will continue to save us money as we move forward with them.”
“As a busy office products company who takes over 100 telephone orders per day UK IT Networks are a vital supplier. Their pricing is very competitive but much more important to us is the level of customer services that they provide, world-class, fast efficient and friendly.”
“We have formed strong professional relationships with UK IT Networks and, in an age where call centres prevail, it is refreshing to know who you are talking to and with a company who truly understands your organisation and its particular challenges.”
“Partnering with UK IT Networks has meant that communications between our sites are now seamless and most importantly, their expert account management team are on hand anytime we need them to help us make the most out of the hosted phone system they have supplied us with.”
Working with established UK partners to deliver industry-leading services.
Approachable | Dedicated | Accountable | Professional | Trustworthy
