Voice Broadcasting Solution
Imagine contacting your entire customer base within a day? Using Voice-Push you can do just that.
We believe a human voice is a more personal way of delivering messages to your customers and can add an extra dimension of viability.
Voice Push is a pre-recorded message that can be delivered simultaneously to hundreds or thousands of people via a telephone, landline or mobile. These messages are a cost effective way of communicating with your customers and can be highly targeted to provide a compelling message.
By introducing an interactive menu, recipients can record a message or use their keypad to select from a range of menu options or, if none are selected, be routed to a call centre. You can also access a range of additional voice solutions through Voice Push such as payment solutions and IVR surveys.
Voice Push can turn a demotivated outbound contact centre into an inspired, upbeat team who are receiving calls when their callers are able to respond to them.
We have existing customers that continue to see a return on investment of over 500% by using Voice Push within their contact centres by offering a simple ‘press 1 to speak with one of our advisors’ inbound menu.