Cheshire IT Support

Your local IT Support provider, offering proactive assistance for IT issues.

Cheshire IT Support

Cheshire-based IT Company offering one-off or ongoing IT Support packages with quick response times. At UK IT networks, our pro-active IT support services are trusted by local Cheshire businesses.

 

Our friendly and knowledgeable technical IT support team will provide expert assistance and advice to direct you to the services you need. Whether you require remote IT support on-site, we can provide ongoing or one-off services ensuring that whenever you need help, we will be there.

Local Support

Our local technical support team can visit your site for urgent issues and recurring check-ins, ensuring everything is running normally.

Out of Hours Support

Packages offer a reduced rate on out of hours support. We have a team available 24/7/365.

Infrastructure Audit

We will fully assess your current IT infrastructure and offer advice to improve the current setup and make recommendations for future upgrades.

Hardware and Software

Our Cheshire IT Support packages come with reduced rates on hardware and software.

Pricing options for IT Support Packages

IT Support Entry Level
Per Month
£184
60 Annual Support Issues
Remote IT support includes all IT hardware, servers, laptops, desktops, printers, & scanners
Cyber Security advice & monitoring for office & home workers
Microsoft, G-suite, Adobe support & management
24 x 7 x 365 Telephone and email support
UKAS ISO 9001 : 27001 Accredited MSP
Find Out More
IT Support SE
Per Month
£358
120 Annual Support Issues
Remote IT support includes all IT hardware, servers, laptops, desktops, printers, & scanners
Cyber Security advice & monitoring for office & home workers
Microsoft, G-suite, Adobe support & management
24 x 7 x 365 Telephone and email support
UKAS ISO 9001 : 27001 Accredited MSP
Find Out More
IT Support ME
Per Month
£676
240 Annual Support Issues
Remote IT support includes all IT hardware, servers, laptops, desktops, printers, & scanners
Cyber Security advice & monitoring for office & home workers
Microsoft, G-suite, Adobe support & management
24 x 7 x 365 Telephone and email support
UKAS ISO 9001 : 27001 Accredited MSP
Find Out More
UK 365 Per User Pricing
Per Month
£19
NEW Pricing includes;
Unlimited support tickets
RMM - Real-time device monitoring
Inclusive Anti-Virus
Inclusive Anti-Spam
Cloud-Based Email Backup
Ransomware Monitoring
Find Out More

What to expect from us

Optional Extras

Out of Hours Support
Site Visits
Priority Tickets

Product Resources

Browse our resources for more information about IT Products and Services

Download PDF

Download our PDF to explore our IT Support Packages.

Download

Case Study

Read our case study to discover how we supported Jepco with our IT Support Packages.

Case Study

Watch Video

Watch our video to discover more about our IT Support Packages.

Watch Video

Frequently Asked Questions

Can you speak to third party vendors on our behalf?
What’s the difference between backups and disaster recovery?
Are you contactable 24/7?
Can I choose ad-hoc support?
Do UK IT Networks offer monthly support agreements?
Can you speak to third party vendors on our behalf?

Our dedicated engineers will liaise with all of your hardware and software vendors to ensure the issues are resolved swiftly allowing you to focus on the more important issues of your business.

What’s the difference between backups and disaster recovery?

Backups are generally performed daily to prevent any loss of company data, normally to a single location point. Disaster recovery is planning for a likely event where a full system recovery is paramount, which outlines recovery time and processes to allow your business to continue.

Are you contactable 24/7?

Every business needs that extra peace of mind knowing that their IT system are managed throughout the day and night. Therefore, we recommend our optional 24/7 service (including weekends and bank holidays) to help guarantee any issues raised can be swiftly resolved.

Can I choose ad-hoc support?

Ad-hoc is a cost-effective way to get the support you need without the commitment of a contract. Ad-hoc support is ideal for smaller companies who would like to pay as you go.

Do UK IT Networks offer monthly support agreements?

We offer a range of IT Support packages which include remote support within a 4-hour response time and proactive monitoring of all of your IT systems which allows our engineers to prevent problems before they occur. We will also provide you with a dedicated account manager. All of our packages cover servers, PCs, mobile devices, and phones systems. Additional on-site options can be added to any package.

Why UK IT Networks?

Knowledgeable and Responsive Staff
Dedicated Personable Account Managers
24/7/365 UK-Based Customer Support
Flexible, Scalable Business Solutions

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Customers Who Trust Us

“We have always found that UK IT Networks will go the extra mile to resolve issues and combining our IT services under one umbrella makes our communication more efficient.”

“With 8×8, our employees can all talk to each other across different sites at the click of a button. UK IT Networks are proactive when responding to issues – problems are resolved quickly and efficiently.”

“Great customer services and account management with a great range of services available for all communications requirements. They grow with your requirements with no restrictions. Simply a great company to deal with.”

“First class from start to finish, I explained my requirements and was given a choice of speeds and services, along with the prices of each. All came through to sign off and installation dates were provided.”

“We recently moved our NGN Platform into the control of UK IT Networks, this has been a great move for our company. Not only has this saved us money on our existing setup but will continue to save us money as we move forward with them.”

“As a busy office products company who takes over 100 telephone orders per day UK IT Networks are a vital supplier. Their pricing is very competitive but much more important to us is the level of customer services that they provide, world-class, fast efficient and friendly.”

“We have formed strong professional relationships with UK IT Networks and, in an age where call centres prevail, it is refreshing to know who you are talking to and with a company who truly understands your organisation and its particular challenges.”

“Partnering with UK IT Networks has meant that communications between our sites are now seamless and most importantly, their expert account management team are on hand anytime we need them to help us make the most out of the hosted phone system they have supplied us with.”

Our Values

Approachable | Dedicated | Accountable | Professional | Trustworthy

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