IT Support Packages

Protect and strengthen your business infrastructure with our IT Support Packages, starting from £99 per month.

IT Support Packages

Outsourcing IT Support can help to protect and strengthen your business against growing cybersecurity threats, provide you with backup should your server go down and reduce overall costs with bulk off-site and on-site support.

 

Our annual IT Support agreements include 24/7/365 remote support for all staff members, PCs, notebooks and servers including 24/7 monitoring and reduced rates for on-site visits and out of hours support/visits plus discounts on hardware. Contact our team today to find out more or complete the form below for your free IT Consultation.

Annual Remote Support Issues

Cover for all staff members and includes PCs and notebooks in the company, as well as servers with 24/7
monitoring.

Reduced rate on-site visits and out of hours support/visits.

Discounted Hardware and Software

Discounted rates on selected business-grade AV Software, Hardware and Cloud services.

Optional Inclusive Site Visits

Optional add-on to provide inclusive visits and/or out of hours coverage

IT Support with UK IT Networks

We can provide packages to suit every business size and location, and carry out a comprehensive virtual or physical survey to determine your exact requirements prior to any agreement.

 

Our IT Support services and solutions also extend to hosted email (Microsoft 365), bespoke web and domain hosting, anti-spam and anti-virus packages, on-site and off-site backup systems.

uk_it_packages_options
Microsoft 365

With the latest Microsoft 365 you will have access to the newest version of Office, Windows 10 and Microsoft Teams all on one secure platform.

Anti-Spam and Anti-Virus

Our anti-spam and anti-virus packages protect your business IT infrastructure from unwanted emails, inbound viruses and external threats.

Backups

We provide both onsite and offsite backups for all your business files and settings, including servers, PCs and notebooks.

Website and Domain Hosting

We provide customised web hosting for basic non-dynamic to e-commerce sites alongside top-level domain names.

Questions about IT Support Packages

Can you speak to third party vendors on our behalf?
What’s the difference between backups and disaster recovery?
Are you contactable 24/7?
Can I choose ad-hoc support?
Do UK IT Networks offer monthly support agreements?
Can you speak to third party vendors on our behalf?

Our dedicated engineers will liaise with all of your hardware and software vendors to ensure the issues are resolved swiftly allowing you to focus on the more important issues of your business.

What’s the difference between backups and disaster recovery?

Backups are generally performed daily to prevent any loss of company data, normally to a single location point. Disaster recovery is planning for a likely event where a full system recovery is paramount, which outlines recovery time and processes to allow your business to continue.

Are you contactable 24/7?

Every business needs that extra peace of mind knowing that their IT system are managed throughout the day and night. Therefore, we recommend our optional 24/7 service (including weekends and bank holidays) to help guarantee any issues raised can be swiftly resolved.

Can I choose ad-hoc support?

Ad-hoc is a cost-effective way to get the support you need without the commitment of a contract. Ad-hoc support is ideal for smaller companies who would like to pay as you go.

Do UK IT Networks offer monthly support agreements?

We offer a range of IT Support packages which include remote support within a 4-hour response time and proactive monitoring of all of your IT systems which allows our engineers to prevent problems before they occur. We will also provide you with a dedicated account manager. All of our packages cover servers, PCs, mobile devices, and phones systems. Additional on-site options can be added to any package.

Pricing options for IT Support Packages

IT Support 60
£199
per month
60 Annual Remote Support Issues
Find Out More
IT Support 120
£388
per month
120 Annual Remote Support Issues
Find Out More
IT Support 240
£736
per month
240 Annual Remote Support Issues
Find Out More

What to expect from us

Optional Extras

Out of Hours Support
Site Visits
Priority Tickets

Product Resources

Browse our resources for more information about 8×8 Hosted Phone Systems

Download PDF

Download our PDF to explore our IT Support Packages.

Download

Case Study

Read our case study to discover how we supported Jepco with our IT Support Packages.

Case Study

Watch Video

Watch our video to discover more about our IT Support Packages.

Watch Video

Why UK IT Networks?

Knowledgeable and Responsive Staff
Dedicated Personable Account Managers
24/7/365 UK-Based Customer Support
Flexible, Scalable Business Solutions

Contact Us

Customers Who Trust Us

“We have always found that UK IT Networks will go the extra mile to resolve issues and combining our IT services under one umbrella makes our communication more efficient.”

“With 8×8, our employees can all talk to each other across different sites at the click of a button. UK IT Networks are proactive when responding to issues – problems are resolved quickly and efficiently.”

“Great customer services and account management with a great range of services available for all communications requirements. They grow with your requirements with no restrictions. Simply a great company to deal with.”

“First class from start to finish, I explained my requirements and was given a choice of speeds and services, along with the prices of each. All came through to sign off and installation dates were provided.”

“We recently moved our NGN Platform into the control of UK IT Networks, this has been a great move for our company. Not only has this saved us money on our existing setup but will continue to save us money as we move forward with them.”

“As a busy office products company who takes over 100 telephone orders per day UK IT Networks are a vital supplier. Their pricing is very competitive but much more important to us is the level of customer services that they provide, world-class, fast efficient and friendly.”

“We have formed strong professional relationships with UK IT Networks and, in an age where call centres prevail, it is refreshing to know who you are talking to and with a company who truly understands your organisation and its particular challenges.”

“Partnering with UK IT Networks has meant that communications between our sites are now seamless and most importantly, their expert account management team are on hand anytime we need them to help us make the most out of the hosted phone system they have supplied us with.”

Our Values

Approachable | Dedicated | Accountable | Professional | Trustworthy

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