The interception, recording and monitoring of telephone calls is governed by a number of different pieces of UK legislation. The requirements of all relevant legislation must be complied with. The main ones are:

• Regulation of Investigatory Powers Act 2000 (“RIPA“)
• Telecommunications (Lawful Business Practice)(Interception of Communications) Regulations 2000 (“LBP Regulations“).
• Data Protection Act 1998.
• Telecommunications (Data Protection and Privacy) Regulations 1999.
• Human Rights Act 1998.