We are proud to still be offering a 24x7x365 UK based customer support team, in addition to a desk based account manager. We understand the impact it would have on your business if your 01/02 numbers stopped working. For this reason it is important to us, to ensure that communications are not jeopardised by routing the calls over-seas.

We provide your 01/02 numbers will all the services listed on our features page. This includes network call recording, queuing, auto-attendant, hunt groups, call ratio, fax to e-mail, advanced stats and more.

All our 01/02 numbers are provided with a 99.995% up-time guarantee for delivery of voice.

If you have taken a number from a single switch carrier, or a provider that doesn't have porting agreements with our partners, we can introduce a new number range, and slowly phase that number into your environment. For instance, if you have an 0844 number we can't move, we will give you a new 0844 number, and mirror exactly what your existing number does. This will allow you to change where your number is advertised immediately in places such as your website and e-mail signatures. Stationery and other places where your 08/03 numbers are printed can remain active on your old number, and when you come to reprint your stationery you can seize this opportunity to display your new number.

We suggest our customers take a batch of each number range. So rather than a single London 0207 geographic number, we’d provide 5. This way you can mix up which numbers you are presenting.

Yes. Our numbers are ranked via a ‘star’ system. A 1* 01/02 number would be a standard grade number i.e. ending 6305, where as a 5* 01/02 number may end in 9999. We do look to offer discounts on multiple number purchases, and therefore ask that you contact our sales team to discuss your requirements in more detail by emailing sales@ukitnetworks.com or calling us on 0844 324 8575.

Yes. Our numbers are ranked via a ‘star’ system. A 1* 01/02 number would be a standard grade number i.e. ending 6305, where as a 5* 01/02 number may end in 9999. We do look to offer discounts on multiple number purchases, and therefore ask that you contact our sales team to discuss your requirements in more detail by emailing sales@ukitnetworks.com or calling us on 0844 324 8575.

We empower all our customers to re-direct their own 01/02 numbers. For each 01/02 number you have with us, you will have the functionality not just to re-direct your calls you can also add a variety of over network services.

If your 01/02 number is ordered before mid-day, it should be made live the same day. Otherwise it’s the next working day. We take time to ensure your 01/02 number is connected correctly, so would rather take the extra few hours to make sure you have the access you need than rush your 01/02 order through. We also strongly advise that you do not, publish, market or disclose your 01/02 number until it has been confirmed as live.

Your ISDN30e or SIP provider will need to have presentation type 3 or 5 enabled. BT Openreach, Virgin Media, Cable & Wireless are all fixed line providers that can support this service. If you find that you cannot present multiple geographic numbers, then it may be worth speaking to one of our sales team about transferring your services to us.

Your ISDN30e or SIP provider will need to have presentation type 3 or 5 enabled. BT Openreach, Virgin Media, Cable & Wireless are all fixed line providers that can support this service. If you find that you cannot present multiple geographic numbers, then it may be worth speaking to one of our sales team about transferring your services to us.

01/02 numbers can be pointed to a mobile, and to an international destination. However make note, that doing this will add an additional cost to your business to receive calls. You may want to look at a higher cost number such as an 084 or 087, which can absorb the diversion leg within the rebate. We can confirm what the cost would be by emailing sales@ukitnetworks.com or calling us on 0844 324 8575.

Yes you can point as many virtual geographic numbers as you like back to a single number. Using our advanced stats tool on our inbound platform, you can then log the number of calls made against each campaign 01/02 number.

Yes, most companies use multiple 01/02 numbers as a way to track advertisements. Using 01/02 virtual geographic numbers gives your advertisement a seemingly local presence. You can use hundreds of 01/02 numbers, all of them point back to their contact centre main number or to predefined distribution groups. Using our advanced stats tool on our inbound platform, you can then log the number of calls made against each marketing 01/02 number. This will allow you to see what your return on investment is for that particular campaign.

All callers will be able to call your 01/02 number from the UK and from abroad.

We only port our numbers on to Tier 1 carrier networks. Resilience is more important than our commercial offering; therefore we’d never consider an inferior carrier network for our customers 08/03 numbers.

We only place our numbers on Tier 1 carrier networks. Resilience is more important than our commercial offering; therefore we’d never consider an inferior carrier network for our customers 01/02 numbers.

01/02 numbers are ideal if you are trying to give the impression of a local presence within that particular area. For instance your offices may be based in London, however you want to drive a local campaign in Manchester. You would use an 0161 for the marketing advertisement, which would then route calls to your London office. There are thousands of geo numbers that are used virtually in the U.K that you probably didn’t know you were calling. The caller pays a local or national cost, whilst the business pays to receive the call, unless delivered over our SIP solution.