Hosted Disaster Recovery Solution
Any kind of localised disaster that takes your business offline also has the potential to put you out of business. If the incident prevents you from accessing your office location, it might also mean that you’re unable to receive calls routing via your on-site PBX and implementing diverts at short notice can be difficult as many providers can take more than 24 hours to make these changes.
A hosted phone system has the advantage of centralising the management of your entire system in the cloud, meaning it can be accessed from anywhere with an internet connection. By accessing the online portal, calls can be easily diverted to alternate locations ensuring no call is left unanswered. Individual staff are also able to manage their own calls by utilising the softphone app, or by using our mobile convergence solution. So whilst your staff may not be able to access your office as usual, the impact to customer service can be minimised.