Loading

Are there any limitations in capturing information in 8×8 Analytics?

by Fraser Saunders

In general, any call placed or received in Microsoft Teams that touches the 8×8 network will be captured and available in 8×8 Analytics.

Information that will not be captured in 8×8 Analytics includes:

  • Calls placed between Microsoft Teams users
  • Device Status / Call Quality information for Microsoft Teams endpoints

Our Values

Approachable | Dedicated | Accountable | Professional | Trustworthy

Error: Embedded data could not be displayed.

This will close in 0 seconds

New Support Ticket

This will close in 20 seconds

UK IT Networks