Where can we get access to additional information for the Virtual Contact Centre?

by Amy Helliwell

Contact centre advisors are constantly answering the same questions. That’s why the Frequently Asked Question (FAQ) Knowledgebase is essential for maximising productivity. Any time a customer asks a question, agents can refer to the 8×8 FAQ Knowledgebase and provide the right answer quickly, reliably and consistently.

Our Values

Approachable | Dedicated | Accountable | Professional | Trustworthy