We’re Real People – Our Story
In 2011 the telecoms company which our company founders were employed by collectively for 15 years, was acquired by a UK network provider. Having committed a number of years managing the customer base between them, it was quite clear this created uncertainty for their clients. Many were not backwards in coming forwards about the upset in their new telephony provider.
In 2012 UK IT Networks was formed. A customer driven venture with the backing of key supplier relationships there was no doubt the business would find success. What started out as a new exciting venture in a small office in Wigan above an accountants, has now blossomed into a well established and respected telephony provider with our head office located in Holmes Chapel, Cheshire.
We pin our success down to never being too proud to get involved. Our founders continue to work at the core of the business and are actively involved in the day to day running: speaking with existing customers, promoting our brand and when things do sometimes go wrong, jumping on the support desk to take calls.
Financially strong and we’ve worked hard to get here. We have no debts, no borrowings and simply started with a vision and lots of experience. It’s this drive that’s built the business to what we have today.
We’re not afraid of change. We know we can’t stand still. We review our products annually and always ask for customers feedback. We’ve tried and tested budget solutions and we’ve had our fingers burnt. The product choices we make are based on resilience and future proofing, as opposed to focusing on driving down costs.
Strategy and Structure. When we started, our strategy was to only find success, although we didn’t know what that looked like. We now have a clear company wide strategy and obtained our ISO9001 / IS027001 accreditation in early 2018 to ensure our standards are continually met.
Our team make us proud. They’re fun, but are also willing to work hard in ensuring they take ownership of what they do. Inherently embedded within our core values is the fact that we always aim to over deliver.
We’re growing. Our last acquisition was in 2018. A well established Cheshire Avaya maintenance company joined our team. We’re pleased to have retained all their staff, offering their customers peace of mind and improving our overall expertise as a business.