Here at UK IT Networks, we are a leading provider of telephony and IT support services. Our core product offerings are voice, connectivity, systems, IT services and solutions and we supply to businesses across the globe. The team members at UK IT Networks all work with the same ethos, our clients come first. We are focused on providing future-proof and resilient products to support business growth whilst providing honest, personable and well-supported customer service.
UK IT Networks was founded in 2012 and based in the North West but has since expanded into offices across the UK. We started primarily as a specialist supplier of inbound non-geographical services and very quickly established ourselves as a leading hosted telephony provider. Utilising partnerships with market-leading networks, including Gamma and 8x8, has expanded our customer reach across the globe.
Our offerings of internet connectivity, hosted telephony, IT support and hosting, and dynamic contact centre solutions remain at our core. Our approach to customer service remains the same. All customers have access to a dedicated, personable account manager on hand to assist with any queries. We offer 24/7/365 UK-based technical support.
In April 2021, we achieved full ISO 27001 : 2013 and ISO 9001 : 2015 certification from a UKAS accredited provider. The ISO acts as a framework to underpin the UK IT Networks quality promise and gives us a benchmark for performance and continued improvement.
We are proud to have been finalists for several awards over the years. In 2019 we were recognised as a winner at the Manchester Prestige Awards.
Ram founded UK IT Networks in 2012 as an opportunity for a customer-led venture, coming from a background in Account Management. Outside of work, Ram is a keen pianist and enjoys spending time with his family, cooking, golf and going to the gym everyday.
Guy founded UK IT Networks with Ram in 2012 after working together in Account Management for 8 years. They wanted to provide a better experience for IT and Communications customers. Guy enjoys working with the team and the variance that he has in his work. When he’s not in the office, Guy enjoys playing golf, running and spending time with his family.
Christophe joined the team in 2019. Outside of work, Christophe enjoys spending time with his kids and cooking.
Ian joined the team in 2019 and has over 20 years’ experience in finance and accountancy. Ian enjoys the ever-changing environment of the job and finding ways to get information and make business decisions. In his spare time, Ian enjoys playing softball, woodwork and spending time with his family.
Helen joined the team in 2021 and comes from a background in sales. Outside of work, Helen is an advanced scuba diver and enjoys going to the gym, cooking, eating out and time with her partner.
Darren joined the team in 2022 and has extensive experience in IT systems. Darren likes to experience the thrills of downhill mountain biking whenever he can, and spends the rest of his time with his cockerpoo Chester.
Toby has been with us for 2 years. He enjoys coming into the office and getting lots of pets and attention, lying in his bed and eating his treats.
Whether we meet in person or speak on the phone, we will always be friendly and respectable in how we work with you. No matter if it is sales, support or fault related, we want to help.
Customer satisfaction drives our individual desire to personally deliver, and we are committed to this. Supporting our customers is at the heart of what we do.
We take pride in the fact that managing your customer account is not an individual responsibility but a collective team effort. We add value to the business in the roles we take ownership for.
How we present ourselves to our customers and colleagues alike is of great importance to us. We are committed to fulfilling what we say we will and delivering on time.
We are proud to retain business relationships for years, not months. We like to think it is because our customers trust that we will always continue to deliver to them. Our team work hard to gain customer trust and work even harder to keep it.
How we kept our spirits high during the 2020 lockdown
Grow our business, live out our values and deliver excellence every time
“We have always found that UK IT Networks will go the extra mile to resolve issues and combining our IT services under one umbrella makes our communication more efficient.”
“With 8×8, our employees can all talk to each other across different sites at the click of a button. UK IT Networks are proactive when responding to issues – problems are resolved quickly and efficiently.”
“Great customer services and account management with a great range of services available for all communications requirements. They grow with your requirements with no restrictions. Simply a great company to deal with.”
“First class from start to finish, I explained my requirements and was given a choice of speeds and services, along with the prices of each. All came through to sign off and installation dates were provided.”
“We recently moved our NGN Platform into the control of UK IT Networks, this has been a great move for our company. Not only has this saved us money on our existing setup but will continue to save us money as we move forward with them.”
“As a busy office products company who takes over 100 telephone orders per day UK IT Networks are a vital supplier. Their pricing is very competitive but much more important to us is the level of customer services that they provide, world-class, fast efficient and friendly.”
“We have formed strong professional relationships with UK IT Networks and, in an age where call centres prevail, it is refreshing to know who you are talking to and with a company who truly understands your organisation and its particular challenges.”
“Partnering with UK IT Networks has meant that communications between our sites are now seamless and most importantly, their expert account management team are on hand anytime we need them to help us make the most out of the hosted phone system they have supplied us with.”
Working with established UK partners to deliver industry-leading services.
Approachable | Dedicated | Accountable | Professional | Trustworthy
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