Project Management Approach
Over 91% of our customers have their Avaya or Hosted phone system installed or maintained by our support team. This demonstrates that we have the experience to deliver projects from initial consultancy to account management handover.
Project Management starts from the first time we speak with you and is essential to ensuring your installation goes as smoothly as possible. Whether we are looking at a five hundred site hosted solution implementation or a single site Avaya installation, the core principles we work to remain the same.
Ownership is one of the biggest ‘risks’ we see in telephony implementations. Making assumptions at this stage will certainly lead to things being missed and costs being incurred at a later date.
We ensure within the planning phases that our engineers complete detailed surveys and the information that creates the foundations for the scope of work is accurate and approved by all parties.