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Gamma Horizon Hosted

Hosted Horizon Solution

Improve flexibility and productivity for your business with a hosted communications service.

Horizon is a complete communications service for your business, no matter what size. It provides an extensive range of converged, fixed and mobile telephony capabilities via an easy-to-use web portal.

The service allows you to easily manage your telephony estate whilst enabling your employees to maximise their productivity. Horizon has the world’s leading call controller platform, BroadSoft, at its heart. This means Horizon delivers the richest user experience in unified communications.

Horizon combines handsets from Cisco, Yealink and Polycom, an intuitive web interface, and Gamma’s trademark network resilience to provide an affordable, more flexible phone service. It also helps to improve your organisation’s productivity and image. Seamless integration with well-known CRM systems and soft phone features help present highly professional communications with minimal effort.

Horizon is perfect for home-workers or staff who need to work from different locations; with clever features that ensure you never miss a call. We also offer more in-depth call management reporting and wallboard integration to help your organisation gain a real-time understanding of calls.

Horizon Features And Benefits

Horizon Integrator CRM

Open up even more of Horizon’s capabilities across your desktop with Horizon Integrator. Compatible with over twenty of the top CRM packages including Salesforce and Microsoft Dynamics

Horizon Call Centre

Horizon Call Centre is ideal for any business that receives inbound calls to sales teams, help desks, accounts, receptionists or customer service representatives, right through to more formal inbound call centre environments

Horizon Call Queuing

Customise your welcome and hold music on Horizon and set up a comfort message at timed intervals within the queue to let the caller know their call is important

Horizon Receptionist Console

Horizon Receptionist Console manages incoming call routing to single or multiple sites via a simple, easy-to-use interface

Why Horizon Hosted For Your Business?

Horizon is suitable for any sized business and is particularly effective if you have multiple sites working together. It’s also capable of serving hundreds of employees.

Call quality, as with any communication system, is clearly dependent on the underlying access available. With our Ethernet or Converged Broadband products delivering the service to your location, you can be assured of great voice quality, underpinned by some of the most stringent service level agreements in the business.

We provide everything from handset to core network access, on-site installation to training and help guides, saving you time and hassle. Full support including training, number porting, provisioning and 24/7 UK-based assistance is also provided.

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