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IT Services: What to Look for in a Provider

by Imogen Rees

With technology ever-changing, software updating and hardware becoming more efficient, many businesses are finding it vital to outsource their IT services. As businesses start to grow, so do their IT needs. Growing businesses can save time and money through investment in IT services.

What does an IT Service Provider do?

Managed Services allow you to strengthen your existing IT staff and infrastructure by partnering with a dedicated firm that takes care of your network, servers, computers, cybersecurity and technology needs. This is the perfect solution for companies that need to operate at maximum capacity without taking staff resources away from key areas. With a dedicated service provider – your systems are fully managed and monitored remotely meaning your business can focus on what they do best.

What to look for in an IT Service provider?

Choosing the right IT service provider for your business is essential. Selecting a company to maintain your technology is one of the most important decisions you can make for your business. You must find the most competent and reliable IT support provider in your area. Our Head of IT, Richard Tracey says “You should look for a supplier who is proactive rather than reactive. We assist with our customer’s requirements rather than responding to an issue. We are able to make suggestions for improvements before they can have a negative impact.”

“At UK IT Networks, we all work with the same ethos – our customers come first. Our 24/7/365 availability and expert technical knowledge backed by partner training allows us to serve our customer needs and always put them at the forefront.”

Our IT Services:

Cybersecurity

The increase in remote working, usage of cloud-based platforms and the rollout of 5G devices has businesses more connected than ever. However, many businesses are lacking sufficient cyber protection. Our cybersecurity packages are customisable, whether you’re looking for cybersecurity training, support or would like to take a cyber awareness course, we offer a solution.

Data Backup and Recovery

A backup strategy ensures your data is protected if a breach occurs, by restoring your data through local or off-site recovery. At UK IT Networks, we provide segregated, reliable local and offsite backups, if your IT infrastructure is breached, or is targeted by a crypto lock attack.

Microsoft 365

Microsoft 365 combines the full office suite of Microsoft apps with Microsoft Teams – a hosted collaboration platform. The office suite and platform come together as one under 365, creating a secure, digital and scalable business solution.

Anti-Virus and Anti-Spam

Outsourced anti-virus and anti-spam support can take the stress of IT monitoring off your in-house team. Without anti-virus or anti-spam, a breach can incapacitate IT infrastructure in seconds.

To find out more about our new product offering, visit our website. At UK IT Networks, we are a leading supplier of connectivity and telephony products. Our core product offerings are voice, connectivity, IT services, support and dynamic contact centre solutions. Our dedicated account managers and friendly technical support team are available 24/7/365, no matter your working hours or UK location, we are always available. Contact us today on 0344 326 2150 or email enquiries@ukitnetworks.com 

 

Our Values

Approachable | Dedicated | Accountable | Professional | Trustworthy

UK IT Networks