In partnership with Warren Bruce Court, we are offering exclusive deals on our fibre broadband lines with high connectivity speeds on a reliable and secure business network.
Our business broadband handles data-heavy applications such as hosted voice, video conferencing and cloud solutions delivering future-proof connections to support the modern workplace.
*Installation includes remote configuration, single wireless access point static IP address. Additional wireless access points can be added at £149.00 per unit. Additional IP addresses can be provided at £4.00 per month per IP. Pricing quoted is exclusive of VAT.
With a presence already within Warren Bruce Court, we can have you connected within 7 working days.
Our Ethernet Leased Lines are built with auto-failover redundancy, providing your business with a 99.995% up-time guarantee
Our internet connections are inherently secure because they operate as point-to-point services over our dedicated network infrastructure.
We provide our customers with access to a dedicated account manager and UK-based support team.
We have multiple partnering agreements for our Ethernet Leased Line agreements. Utilising a close relationship with BT, Vodafone, TTB and Virgin we can ensure that we can obtain the most competitive pricing for your Ethernet Leased Line quotation.
Here at UK IT Networks we don't operate multiple queues. We provide each and every customer a dedicated account manager. So if you ever encounter an issue or query with your Internet Leased line, one call to your account manager or our dedicated support team is all it takes to find resolution.
As standard, Internet Leased Lines are highly resilient. We offer a 99.985% protected circuit availability SLA. We are aware some ISP’s provide a 100% SLA, however you’d probably find that all service credits will work out similar should you ever encounter an outage.
We offer all of our customers failover connectivity for their Ethernet Leased Line ranging from ADSL2+, FTTC to an alternative carrier's Ethernet. Using Cisco technology our failover is provided using HSRP. If we provided one Internet Leased Line over one BTW and the other over Vodafone, both would have their own managed Cisco hardware, mapped with the same IP addresses, failing over to each other in the event of a network outage.
Unless stated otherwise all our Ethernet Leased Lines are provided with a managed Cisco router. Which Cisco router is provided will depend on what sized Ethernet Leased Line you take in order to provide optimum performance at all times.
All of our Ethernet customers Leased Lines are monitored within our NOC 24/7/365 to ensure consistency in performance and immediate response to service issues.
Installation times are subject to survey and can change from order to order, however as standard; Ethernet First Mile can be delivered in 30 working days. Ethernet Leased line can be delivered in 60 working days.
Our customers can upgrade their Ethernet Leased Line speeds at any point. However they may need to consider what their Ethernet Leased Line bearer speed is. For instance if you have a 10Mbps Ethernet Leased Line on a 10Mbps bearer, you are at the maximum speed of the Ethernet Leased Line already. Therefore we would need to install a new connection to meet your requirements. Upgrades are subject to increase in rental charges.
It’s standard within the industry that all quotations make the assumption that existing fibre is present and available for use to deliver an Ethernet Leased Line. A site survey will be carried out to ascertain whether the correct fibre provisions are available to use. A survey is normally completed immediately after you have placed your order for Ethernet.
Using Converged Ethernet your business would make cost savings by consolidating voice and data. You can have full confidence in partnering with the market leader in VoIP telephony delivery.
Ethernet is provided over a dedicated network which is not shared with other businesses. This ensures that your Ethernet Leased Line offers 100% of the bandwidth you’ve been quoted, regardless of times, network restraints and other businesses' demands.
We provide Ethernet in different flavours, from 1Mbps up to 10Gbps. Ethernet First Mile range from 1Mbps to 35Mbps, depending on the distance from the exchange. Ethernet Leased lines speed typically range from 10Mbps to 10Gbps.
An Ethernet Leased Line is a dedicated connection between your premises and the internet. Unlike traditional broadband, Ethernet Leased Lines are uncontended; ensuring you get the bandwidth speeds you have subscribed to. Ethernet Leased Lines are ideal to support applications such as Voice (VoIP), video conferencing and large data transactions.
Our award-winning hosted phone system offers an all-in-one app to keep you connected to your colleagues and customers, in the office or on the go.
Our Work app brings together voice, chat, video meetings and team messaging into one secure platform for desktop and mobile users whilst integrating with your CRM.
Our Hosted Phone System delivers unlimited free calls from within 47 countries, a mobile work app and free calls to any other user anywhere in the world.
You can keep on top of your customer interactions with integrated voice, email, webchat and social whilst managing performance with advanced speech and interaction analytics.
A hosted phone system offers you greater flexibility and control to make changes from a single administration platform, supporting your business as it adapts and grows.
You can access your business number(s) anytime and anywhere with an all-in-one mobile app, keeping you connected to your colleagues and customers.
Business users can work from home on hosted using a handset, softphone or mobile client. Hosted handsets are connected through your router and continue as if in the office. That also applies to the softphone and mobile client.
Contact centre advisors are constantly answering the same questions. That’s why the Frequently Asked Question (FAQ) Knowledgebase is essential for maximising productivity. Any time a customer asks a question, agents can refer to the 8x8 FAQ Knowledgebase and provide the right answer quickly, reliably and consistently.
Windows 7 or newer, with: 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit) 16 GB of available hard-disk space (32-bit) or 20 GB (64-bit) DirectX 9 graphics device with WDDM 1.0 or higher driver Mac OS 10.10 (Yosemite) or newer
This version of the Virtual Office desktop app supports the following languages: Dutch English (UK) English (US) Finnish French (Canada) French (France) German Italian Portuguese (Brazil) Spanish (Spain) Swedish
As standard, we work with Cisco, Polycom and Yealink. Using our 8x8 hosted solution we can work with most IP enabled hardware, reducing the costs associated with installing new hosted hardware.
The 8x8 Customer Relationship Management (CRM) solution is perfect for businesses that do not already use a CRM. Providing the ability to: Deliver screen pops of critical customer information to make every agent interaction more efficient. Solve customer problems more quickly and increase customer satisfaction. Integrate and combine information from other software and sources on the same screen.
As our hosted phone systems are managed within the cloud there is no on-site hardware that’s required to be maintained. The phone system is continually upgraded, benefiting you as our client.
8x8 Speech Analytics searches customer interactions for compliance, customer insights, and agent performance purposes. Now companies have the visibility needed in order to: Gain awareness of problems as well as opportunities. Supervisors can drill down and listen to calls that are grouped into pre-defined, customizable categories Boost productivity and agent performance through more productive coaching Reduce costs associated with agent churn by immediately identifying and rectifying problem areas
Our Horizon or 8x8 hosted systems can be deployed and ready within 5 working days from point of order. Number porting and data connectivity will take longer.
Plug and play hardware quite simply means unplugging from one site and connecting to another site. Providing you have internet connectivity without restrictive firewalls or routers our hosted handsets will work from anywhere across the world.
8x8’s VCO has powerful IVR capabilities that helps businesses identify calls and route them correctly, inform the customer, reduce costs and manage changes easily.
We empower our customers through training and on-going support to make all configurational changes themselves. From building hunt groups to redesigning auto attendants our customers have the same level of access as we do.
Whilst Horizon will only authorise our provided hardware through Cisco, Polycom and Yealink currently 8x8 is somewhat different. 8x8 will work with most major IP phone providers. Furthermore, both our hosted phone solutions are provided with a softphone client, removing the need for hardware altogether.
Auto attendants are included within our hosted phone systems as standard. Furthermore, we empower our customers to access the platform and make changes to their Auto Attendant in real-time.
Virtual Office integration with Microsoft allows you to place outbound calls, receive incoming calls, and schedule Virtual Office meetings using your Microsoft Outlook email client. Just click to place calls right from an email or your Outlook contacts list.
Virtual Office Meetings users are able to schedule meetings directly from Microsoft Office 365 on any computer by installing the Office 365 plug-in for Virtual Office Meetings. This plug-in allows users to better coordinate with colleagues by creating and updating Virtual Office meetings via Office 365, and the closer integration with your Microsoft apps means that organizing meetings is easier than ever.
Integrating your telephone system with your CRM or business systems can increase business productivity and improve customer service levels, with reduced call times and caller recognition. There are many CRMs our hosted phone systems will work with out of the box, including Salesforce, Zoho, Outlook, Google, Bullhorn and Sage.
Auto attendants are included within our hosted phone systems as standard. Furthermore, we empower our customers to access the platform and make changes to their Auto Attendant in real-time.
As our hosted phone systems are managed within the cloud there is no on-site hardware that needs to be maintained. The phone system is continually upgraded, benefiting you as our client.
Our hosted phone systems will work with any data connection, subject to your firewall and router configuration. Whilst we cannot guarantee QoS across your existing internet connection, providing you have sufficient bandwidth (recommended at 100kbps per call) your hosted calls will work without issue.
We offer IT Support as a one-off service or ongoing package which includes access to our experienced IT Support engineers, discounted hardware, hosted services and remote or on-site support.
We monitor and fix issues for all of your equipment before they become an issue to ensure your network is secure and compliant.
We provide segregated local and offsite backups to keep your data safe in the event of an IT infrastructure failure or cyber-attack.
Our IT engineers can provide a comprehensive IT Health Check of your IT infrastructure and a full disaster recovery solution.
We offer a full range of Microsoft 365 packages with access to the latest software, customised solutions and full integration.
Our extensive range of options includes monitors, desktops, switches, routers and more. Our experts provide professional solutions based on the exact requirements you need from start to finish.
We use top of the line hardware to provide all of our customers with a fully optimised and stable Wi-Fi platform. Whether you have a single office or a multi-story facility, we can provide a network solution throughout your business to ensure no drop outs or black spots ever occur.
We build custom PCs, laptops and servers for a wide range of uses - from systems development to high end gaming. Our engineers are on hand to give you expert advice to help you make the right decisions.
We know printing can be costly and there is often the worry that inks will run out unexpectedly. Therefore, our partnership with a managed printing solution company can help cut costs and reduce your carbon footprint. Our engineers will help with planning, implementing and aftercare so you have one point of call for any issues.
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Superfast Broadband Supported by Robust Service Level Agreements (SLAs) |
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Instant Pricing with Price Match Guarantee |
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24/7/365 UK Support |
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Installation Within 7 Days |
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Working with Major UK Leased Line Providers |
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“Great customer services and account management with a great range of services available for all communications requirements. They grow with your requirements with no restrictions. Simply a great company to deal with.”
“First class from start to finish, I explained my requirements and was given a choice of speeds and services, along with the prices of each. All came through to sign off and installation dates were provided.”
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