Contact Centre Diallers
Connex One predictive dialler is powered by intelligent algorithms which will adapt to your customer calling patterns to ensure maximised connection rate. Ensuring that your predictive dialling is compliant, dropped calls are left a pre-recorded bespoke message whilst the diallers learned behaviour will reduce the number of dropped calls moving forward to maximise operational productivity and outbound call rates.
Our automated predictive dialler is proven to increase agent-customer engagement talk time by 300% when compared with manual dialling.