Moving To Hosted Telephony
A growing number of companies are discovering the benefits of a hosted phone system. There are many compelling reasons why businesses are moving their telephony to the cloud.
Hosting your phone system in the cloud might seem like a loss of control or security, but in fact can provide your organisation with greater flexibility. You decide the number of channels you require, what features you need and when, where and how resources are deployed.
With hosted there’s no capital expenditure on new expensive hardware and no ongoing maintenance costs, unlike a traditional phone system with an on-site PBX (Private Branch Exchange). Hosted phone systems often provide lower call costs, with free internal calls (including international sites). Fixed and mobile phone services can be integrated, offering even more cost savings.
A hosted phone system offers greater flexibility and scalability. If you want to open a new office branch for instance, a phone system can be operational at the new site within minutes. With a hosted phone system you can keep your existing phone numbers or add new ones. Assign local numbers to sites which are physically located elsewhere. What’s more, as your business grows your phone system can easily upscale to cope with your new demands.
Organisations are naturally concerned about security and fraud prevention, and keeping the phone system in-house might seem like the most secure option. In fact, a hosted phone system can be more secure because it combines security measures put in place by both the phone system provider and your own internal systems.