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8×8 Unified Voice Hosted

Virtual Office Hosted Solution

Great communications begin with a great telephony service. Virtual Office includes all the advanced telephony features your business needs.

Your business communications and collaboration needs don’t stop there and neither does our cloud solution. It keeps pace with the rapidly changing needs of your business and how you engage with your customers. Your team can collaborate and get answers fast, even when they’re away from the office.

Virtual Office unified communications platform comes with company wide private chat, presence detection, softphones, web conferencing, optional video and Apple and Android mobile apps to improve collaboration on any device, anywhere.

A powerful set of business analytics tools provides rich data on your communications activities, service quality and employee productivity.

Virtual Office also comes pre-integrated with leading CRM and ERP solutions such as Salesforce, Zendesk and NetSuite, so it works well with your existing IT solutions.

All of this is delivered in the cloud, sets up in minutes and is easily managed from anywhere.

Features And Benefits

Virtual Office Analytics

Get fast answers about internal and external call activity, call queues and ring groups and the network health of your communications system. Put that information to work for you.

Virtual Office Meetings

Virtual Office Meetings optimise face-to-face web conferences with industry leading HD 1080p video and HD audio technology.

Virtual Office Meetings allow instant collaboration. You can schedule and even initiate meetings on the fly from within your Virtual Office desktop or mobile app.

The plug-in for Microsoft Outlook calendar provides simple one-click meeting scheduling. And initiating instant meetings is just as easy.

Virtual Office Mobile App

Have access to full unified communications capabilities, including your corporate directory, presence, chat, voicemail and full communications history.

Why Virtual Office For Your Business?

8×8, the leader in cloud communications, provides a scalable and globally available solution that consolidates and unifies a wide array of communications and collaboration services onto a single, scalable platform.

This cloud-based platform greatly simplifies administration and management, and strengthens conformance with security and compliance standards. As a result, IT staff are freed up to focus on more strategic initiatives.

Virtual Office Contact Centre
Virtual Office also provides a leading contact centre solution, some of the highlights can be found below.

  • A global-ready solution for all customer service needs
  • Agents need only a phone and browser
  • Routes and manages calls, emails, web and chat
  • Simple to deploy, simpler to use
  • Helps manage agents for better productivity
  • Workforce optimisation and quality management
  • HIPAA-compliant solutions available
  • Integration with your CRM
  • Tight integration with Virtual Office
  • Moving away from CAPEX

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