IP featured handsets

Utilising world class manufacturers to deliver our hosted voice via Cisco, Polycom & Yealink IP handsets ensures quality of service

My Inbound, cloud based inbound call handling solution

Polycom VVX Range

Cisco SPA Range

Yealink DECT Range


Softphone Client

Mobile Client

Receptionist Console


Hosted Handsets on Horizon

Horizon combines handsets from multiple manufacturers, an easy-to-use web interface, our market renowned network resilience and services, and the power of the world's leading communications platform. It is available as a fully managed service.


Available Hosted Handsets on Horizon?



 
Cisco

Industry leading VoIP technolgy from Cisco


 
Yealink

Latest revolutionary IP phones for SoHo


 
Polycom

Business phones for executives & busy professionals

 


Other Services which compliment Horizon

Our Inbound platform is a telephony service for both geographic and non-geographic numbers that provides online access to a full range of call routing, monitoring and managing tools. Using Inbound empowers any business to provide the perfect customer journey for each and every caller. 

Used in conjunction with our IP Telephony services, Assured IP is a voice only Broadband connection.  

These Broadband connections are 1:1 contended (uncontended) and have QoS (Quality of service) rules applied to prioritise IP voice traffic above all other traffic.  They are solely for the purpose of connecting IP Telephony systems to our network.

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Traditionally, Call Logging, Call Management, Wallboard & ACD reporting systems have required costly hardware and software deployment with the inevitable drawbacks. Now with Horizon we are delivering these functions as an optional extra, delivered to you through the Internet Cloud.

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We provide Ethernet and EFM from the UK’s major network operators. Our Ethernet services offer high connectivity speeds via a Next Generation Network (Multi Service Platform) between two or more locations in a point-to-point or point-to-multi-point situation. 
 
Using professional voice over artists to record your welcome prompts will enable you to stand out from your competitors. You only get one chance to make a first impression, so don't jeopardise your business with poor quality audios, or mechanical sounding greetings. Use real people, with trained voices, that have proven success.
 
Used in conjunction with our IP Telephony services, Converged Broadband ensures high quality IP voice and Internet can be delivered over a single connection. This makes Converged Broadband an ideal product for our hosted solution Horizon.
 
Ethernet Access

Use our Ethernet checker, providing instant pricing for speeds up to 1GB with Disaster Recovery failover options, to your offices in less than 60 seconds.

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Inbound Numbers

Choose a non-geographic 08 or 03 number from our extensive selection of numbers. Hosted on our Inbound platform changing call plans and access to live reports are standard.

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AuditWise

Quality assessment using Excel can be time consuming, unreliable and counterproductive. Use AuditWise to deliver measurable results into your Contact Centre.

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SIP Trunks

Competitively priced inclusive UK landline and mobile minutes are provided with all our SIP services. Utilising the largest UK SIP networks our platform is inherently resilient.

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Hosted Phones

A seamless cloud based plug and play hosted phone system. Ideal for SoHo to Enterprise, Horizon offers a feature rich low cost alternative to a traditional phone system.

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Telecoms Audit

Did you know over 54% of UK businesses are charged for services they no longer require? Take advantage of our no-obligation audit where we’ll highlight obsolete services and reduce costs.

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