Partnering with Tier 1 carriers
4 - 8 weeks standard porting lead time
Inclusive of all Inbound call features
Carbon Neutral Network
99.995% up-time guarantee
Simple Paper Transaction
Porting your NGN numbers
Porting your existing NGN (Non-geographic) or geographic numbers to our preferred Tier 1 carrier is simple and very easy to do. There's no down-time or disruption to your service when you port, and the process from start to finish is usually completed within 4 weeks.
OfCom's Number Portability enables businesses to move their 0800, 0808, 0500, 0300, 0333, 0345, 0845, 0844, 0843, 0870, 0871, 0872 numbers to a new providers network, to enable them to benefit from new and technology adapting products.
Porting your 08 numbers (NGNs) is as simple as a paper transaction. A porting form needs to be completed and printed off on company letter-head, in addition to a signed sales order from UK IT Networks. The rest you leave to us, and within 4 weeks you should be benefiting from improved commercials and more functionality via the Inbound platform.
We can port your 08 numbers from a variety of carriers, and just because your bill may state something different from the list below, doesn't mean we can't port your numbers. You may be with a reseller of a carrier, in which case we could still port the numbers to us.
Green Inbound Minutes with UK IT Networks
In addition we are proud to be partnering with a Carbon Neutral Tier 1 carrier, so not only are we competitively priced, and offer the most resilient networks, the size of our carbon footprint gets smaller and smaller each year.
Can I Port my 08 numbers?
08 numbers (NGNs) that are normally ported to UK IT Networks are ported from the below suppliers:
UK IT Networks only partner with Tier 1 carriers. With vast experience within the ICT sector we've seen businesses suffer at the unreliability of single switch networks, who do not have the resilience in their infrastructure to support calls when a network outage occurs. Therefore don't risk your inbound 08 number services for marginal savings, invest in a quality partner to transit your calls.
Check to see if you can move / port your NGN to us, using our Number Checker below.
Move your numbers to us
If using the number checker you can move your numbers to us, download and complete the below porting form to get the ball rolling. Once completed e-mail to; [email protected] or fax to; 0844 324 85 86
Ported numbers benefit from access to the below features
Can be used with any number, anywhere
EASE OF USE
Easy to use, the entire service is jargon free
Immediate to set up, everything is online
NO CAPITAL OUTLAY
No set up costs with implementation
Porting should take no longer than 4 weeks to complete. However sometimes it can take longer for your incumbent to complete the porting documentation, which we need to submit to the networks. If the 08 porting document is delayed this can delay the time it takes to port your number.
In order to port your 08/03 number to UK IT Networks, we need 3 documents, 2 of which completing.
- A recent bill - this only needs to be the front page of your bill. We need this in order to complete the porting document. If we submit an incomplete porting document to your incumbent, they may well reject our request to move your 08 numbers. This may result in the delay of moving your numbers to us.
- A signed sales order - this is our sales order, confirming the commercials and functionality that we are offering you.
- A completed porting document - We complete the porting document and send it back to you to print off on your letterhead and sign. This is the authorisation document we submit, allowing us to move your 08/03 numbers to our platform.
If you have taken a number from a single switch carrier, or a provider that doesn't have porting agreements with our partners, we can introduce a new number range, and slowly phase that number into your environment. For instance, if you have an 0844 number we can't move, we will give you a new 0844 number, and mirror exactly what your existing number does.
This will allow you to change where your number is advertised immediately in places such as your website and e-mail signatures. Stationery and other places where your 08/03 numbers are printed can remain active on your old number, and when you come to reprint your stationery you can seize this opportunity to display your new number.
All ported numbers can be pointed to a mobile, and to an international destination. However make note, that doing this will add an additional cost to your business to receive calls. You may want to look at a higher cost number such as 0871 to do this, which can absorb the diversion leg within the rebate. We can confirm what the cost would be by e-mailing; [email protected] or calling us on; 0844 324 8585
We empower all our customers to re-direct their own 08/03 numbers. For each 08/03 number you move to us, you will have the functionality not just to re-direct your calls you can also add a variety of over network services.
We provide your 08/03 numbers will all the services listed on our features page. This includes network call recording, queuing, auto-attendant, hunt groups, call ratio, fax to e-mail, advanced stats and more.
All our 08/03 numbers are provided with a 99.995% up-time guarantee for delivery of voice.
We only port our numbers on to Tier 1 carrier networks. Resilience is more important than our commercial offering; therefore we’d never consider an inferior carrier network for our customers 08/03 numbers.
We are proud to still be offering a 24x7x365 UK based customer support team, in addition to a desk based account manager. We understand the impact it would have on your business if your 08/03 numbers stopped working. For this reason it is important to us, to ensure that communications are not jeopardised by routing the calls over-seas.
Yes. Our numbers are ranked via a ‘star’ system. A 1* 08/03 number would be a standard grade number i.e. ending 6305, whereas a 5* 08/03 number may end in 9999. We do look to offer discounts on multiple number purchases, and therefore ask that you contact our sales team to discuss your requirements in more detail by e-mailing; [email protected] or calling us on; 0844 324 8585
We've worked with a number of customers to change their 08/03 number to a different numbering strategy. It's not uncommon that you may be using the wrong number for your company. For instance a revenue generating number for a sales line, wouldn't have the same response as a 0800 or 03 number. Using our experience and technology we can set a time frame, and work with you to slowly phase out an old number to be replaced with a new one from us.