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Wires Only Or Managed Service

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Business Broadband

Business Broadband Stickman Check

If your business is dependant on internet access, then it's clear high-speed business broadband is the right broadband connection for you. In order to save just a few pounds per month why risk the operations of your business?

Whether you are using Broadband for your office or for homeworking, the combination of our product choice and our highly-skilled UK-based account management and support teams makes our business broadband services the right fit.

Fault Repair SLA

Understanding the importance of voice connectivity, we've set a stringent SLA which governs our Assured connections. Assured broadband, which includes a managed Cisco router, has a 22 hour SLA fix time.

Router replacements are targetted for next working day. All our circuits are diagnstic checked from our network as soon as a fault is reported.

Service Availability

UK IT Networks will provide a target service availability of 99.95% for our core network, so have peace of mind that are Assured connections are highly resilient.

The Service Availability relates to the service from the core network to the IP Telephony platforms. The availability is measured over a 3 month period.

Packet Loss

The target level for Packet Loss is <2%.

Packet Loss is measured in terms of packet delivery, and is defined as the percentage of packets sent that reach their destination within a certain time. Packet loss is a common occurrence in data networks, but devices/applications are designed to simply request a retransmission of lost packets. Voice traffic can tolerate no more than a three percent loss of packets before callers experience disconcerting gaps in conversation.

Jitter

The target level for Jitter is < ± 45ms.

In order for voice to be intelligible, consecutive voice packets must arrive at regular intervals. Jitter describes the degree of variability in packet arrivals, which can be caused by bursts of data traffic or just too much traffic on the line.

Migration

Having completed thousands of broadband moves across to our network, we offer a peace of mind guarentee in a seamless migration.

We have the expertise and proven track record, that not only will we support your business broadband transition, we'll also continue to provide an excellent service with personable account management moving forward.

Value For Money

We offer a wide range of business broadband connections to meet your voice and data requirements. From home worker to enterprise we can offer a simple business internet to managed ethernet connectivity.

Offering a business broadband connection that will cater for your VoIP calls and internet activity will save your business time and money.

Business Network

We only place our broadband connections on networks that are 'business broadband exclusive'.

This ensures that our network is not heavily congested with residential internet usage, allowing your business to benefit from high speeds through the network at all times.

Engineered

Our range of business broadband connections include; Assured and Converged connectivity.

Therefore, once we have an understanding of your business, we can suggest if one of our specifically engineered business broadband connections is the right fit to enable your business to reduce operational expense whilst improving resillience.

Business Fibre

Business Fibre Stickmen Arrow

Business fibre broadband is the most cost effective solution for small to medium businesses. Offering speeds of up 80Mbps it enables your business to have superfast access to the internet for minimal costs.

Taking superfast fibre broadband in addition to our hosted phone system is a preferred combination by most of our customers. With faster download and upload speeds your guarenteed to improve productivity on the web.

Migration

Having completed thousands of broadband moves across to our network, we offer a peace of mind guarentee in a seamless migration.

We have the expertise and proven track record, that not only will we support your business broadband transition, we'll also continue to provide an excellent service with personable account management moving forward.

Value For Money

We offer a wide range of business broadband connections to meet your voice and data requirements. From home worker to enterprise we can offer a simple business internet to managed ethernet connectivity.

Offering a business broadband connection that will cater for your VoIP calls and internet activity will save your business time and money.

Business Network

We only place our broadband connections on networks that are 'business broadband exclusive'.

This ensures that our network is not heavily congested with residential internet usage, allowing your business to benefit from high speeds through the network at all times.

Engineered

Our range of business broadband connections include; Assured and Converged connectivity.

Therefore, once we have an understanding of your business, we can suggest if one of our specifically engineered business broadband connections is the right fit to enable your business to reduce operational expense whilst improving resillience.

Business Assured Voice

Business Assured Voice Stickman With Pen

Used in conjunction with our Hosted phone system or SIP Trunks Telephony services, Assured business broadband is the ideal service to deliver reliable, and quality voice calls.

With more and more applications moving from customer premises and into the cloud, it’s essential you can connect your business and workforce reliably and at high speeds.

Fault Repair SLA

Understanding the importance of voice connectivity, we've set a stringent SLA which governs our Assured connections. Assured broadband, which includes a managed Cisco router, has a 22 hour SLA fix time.

Router replacements are targetted for next working day. All our circuits are diagnstic checked from our network as soon as a fault is reported.

Service Availability

UK IT Networks will provide a target service availability of 99.95% for our core network, so have peace of mind that are Assured connections are highly resilient.

The Service Availability relates to the service from the core network to the IP Telephony platforms. The availability is measured over a 3 month period.

Packet Loss

The target level for Packet Loss is <2%.

Packet Loss is measured in terms of packet delivery, and is defined as the percentage of packets sent that reach their destination within a certain time. Packet loss is a common occurrence in data networks, but devices/applications are designed to simply request a retransmission of lost packets. Voice traffic can tolerate no more than a three percent loss of packets before callers experience disconcerting gaps in conversation.

Jitter

The target level for Jitter is < ± 45ms.

In order for voice to be intelligible, consecutive voice packets must arrive at regular intervals. Jitter describes the degree of variability in packet arrivals, which can be caused by bursts of data traffic or just too much traffic on the line.

Business Converged Voice & Data

Business Converged Voice and Data Stickmen Shaking Hands

Used in conjunction with our Hosted Phone System and SIP solution, Converged Broadband ensures high quality IP voice and Internet can be delivered over a single connection.

Your business will benefit from a single engineered broadband connection that has a robust SLA and a support team that will take away the pain of multiple suppliers for voice and data.

Why Use Converged Broadband?

If you're looking for a business broadband connection that can provide you with service reliability, great value for money, UK-based support and services at speeds tailored to your business then our converged broadband solution is right for you.

Where Is Converged Broadband Available?

It’s currently available to 85% of the premises in the UK and this figure is set to rise to over 90% by 2015.

One quick call to our account management team on 0344 324 8575 and we can tell you if it's available. If not we can recommend alternative products.

How Does Converged Broadband Work?

Using our intelligent broadband network and the advanced features of the Cisco routers, we are able to provide a QoS-enabled service that means you can enjoy consistently high-quality voice, backed up by a performance SLA that is unhindered by any other data transferred across their single, converged connection.

Who is Converged Broadband Aimed At?

Converged Broadband is ideal Small to Medium businesses and home workers where the cost of a second line for IP telephony is too prohibitive – the cost savings gained from consolidating broadband and ISDN connections offers a considerable cost saving to a widened market.

Ethernet Access

Use our Ethernet checker, providing instant pricing for speeds up to 1GB with Disaster Recovery failover options, to your offices in less than 60 seconds.

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Inbound Numbers

Choose a non-geographic 08 or 03 number from our extensive selection of numbers. Hosted on our Inbound platform changing call plans and access to live reports are standard.

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AuditWise

Quality assessment using Excel can be time consuming, unreliable and counterproductive. Use AuditWise to deliver measurable results into your Contact Centre.

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SIP Trunks

Competitively priced inclusive UK landline and mobile minutes are provided with all our SIP services. Utilising the largest UK SIP networks our platform is inherently resilient.

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Hosted Phones

A seamless cloud based plug and play hosted phone system. Ideal for SoHo to Enterprise, Horizon offers a feature rich low cost alternative to a traditional phone system.

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Telecoms Audit

Did you know over 54% of UK businesses are charged for services they no longer require? Take advantage of our no-obligation audit where we’ll highlight obsolete services and reduce costs.

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